Staying safe from infection at our hospital and community sites

If you and your child have been invited to come in for a face-to-face appointment at our hospital or one of our community sites, we are taking some extra steps at this time to make sure you and our staff are safe.

If you have been contacted about bringing your child for a face-to-face appointment, a specialist doctor has decided this is best for your child. We want you to come to the appointment and would like to reassure you that we are doing all we can to minimise any risk.

We understand that you may be worried about infections, such as coronavirus, particularly if you, or someone you live with, may be vulnerable. If you have any questions or concerns, please speak to the doctor or nurse caring for your child.

Extra steps we are taking to keep you safe

  • Rooms and equipment are cleaned between appointments.
  • All staff and visitors will regularly sanitise their hands and follow government advice on wearing face coverings.
  • Only two parents or carers can come with a child to their appointment.
  • We are asking people every time they visit our hospital or come for an appointment if they have any symptoms of coronavirus. They will not be allowed in if they, or anyone in their household, has symptoms.
  • People over 11 years of age may be asked to wear a mask to help protect our most vulnerable patients.

If you or your child have symptoms of an infection

Please do not visit our hospital or community sites for appointments if you, your child or anyone in your household have diarrhoea, vomiting, rash and or cough, cold symptoms.  

If you come to the hospital with any symptoms of infection, you may not be allowed in. If you feel that your child still needs to attend their appointment, even though they have symptoms of an infection, please inform the reception staff as soon as you arrive.  

If you are visiting our Emergency Department, and you or your child have symptoms of an infection, please let our team know on your arrival.

Thank you 

We appreciate that some restrictions at the hospital and community sites may be challenging for some families, and we thank you for your patience and support during this time. Please understand that these measures are to make sure we can give care to those who need it most, while keeping our patients, their families and our staff safe.

More information 

Learn more about infection prevention and control at Evelina London.

Find out more about COVID-19 and how we are keeping our patients and families safe.

Read the latest Government advice about COVID-19.