Visitor policy

We have regularly reviewed our visiting policy during the COVID-19 pandemic to carefully balance keeping people safe and enabling families to be together. This page has our most recent visiting information and may be more up-to-date than any letters you have received.

We have some extra safety measures in place at this time to help us to protect our most vulnerable patients from the spread of infection and maintain safe services. Please read this information carefully.

We expect all visitors to our sites (including community) to:

  • Regularly wash your hands and gel. The nurses in the ward and departments will guide you with this.
  • Wear a mask if you are asked to, as this is to protect our most vulnerable patients. Children under 11 will not be expected to wear a mask.

Please do not attend any of our sites as a visitor if you are unwell.

You may be asked to take a rapid test for COVID-19 (lateral flow). If positive, you will not be allowed to visit. 

Community visiting policy

  • Two parents or carers may attend appointments with a child.
  • We respectfully ask that siblings do not attend.
  • If you or your child have confirmed COVID-19 or have been asked to self-isolate, do not attend and please inform us if you are unable to attend.
  • Anyone visiting a community site that appears unwell with symptoms of COVID-19 or any other respiratory virus (a new continuous cough, a high temperature, cold or flu-like symptoms, diarrhoea, vomiting or a loss or change to your sense of smell or taste) may not be able to proceed with their appointment.   
  • Staff visiting patients in their homes will wear masks in certain circumstances. 

Hospital visiting policy

  • For children that need to stay the night, two parents or carers may visit at the same time. We welcome other adult visitors and siblings between 12 noon and 7pm.
  • For children staying overnight, only two visitors can be at the bedside at any one time. We ask that visitors swap outside the hospital.

Paediatric Intensive Care Unit

There are specialist visiting policies where children are receiving intensive care, which will be explained by the team caring for your child. We ask for your understanding that there will be very few exceptions to the policy. When your child is stable, our team will discuss visiting arrangements with you.

Neonatal Intensive Care Unit

In our Neonatal Intensive Care Unit, two named parents or carers are able to be with their baby at any time. Siblings and other family members may visit at allocated times, please discuss this with the nurse caring for your baby.

Reviewing our policy

Our clinical experts regularly review our visiting policy to make sure we are doing our best to help children and their families to stay safe and to keep as many of our staff as possible well and at work looking after children who need us. Although this means making some difficult decisions, it has worked well and helped to reduce the potential spread of COVID-19.

Thank you for your patience and understanding.

See all our latest information about COVID-19.

There have also been some changes to our entrance

More information about visiting at this time