All antenatal referrals and postnatal referrals for children under the age of one should be treated as urgent and our service aims to respond to all referrals within 24 hours.
Referrals should be made by telephone only by contacting the clinical nurse specialist (CNS) closest to where the baby lives:
- South London:
- 07768 474 667
- 07976 292 232
- 07884 182 756
- West Kent/Sussex:
- North and East Kent:
- 07810 483 923
- 07768 474 876
If the diagnosis is made antenatally, the ultrasound department will refer directly to the CNS, who will make contact with the family within 24 hours.
If a baby is born with a cleft lip and/or palate, the ward staff on the maternity unit will refer directly to the CNS, who will visit, carry out a feeding assessment and develop a management plan.
Occasionally, referrals can be made by a GP or health visitor. GP referrals now need to be made through the e-RS booking system. Parents may make a self-referral directly to the CNS.
An on-call service is provided 365 days a year, including bank holidays for antenatal and postnatal referrals.