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Your child's appointment with our physiotherapy services

This page has information about what to expect from your child's appointment with our hospital physiotherapy service.

How do I get an appointment?

Your GP or hospital specialist (consultant) will refer you.

Once an appointment has been made you will receive a letter informing you of where and when to come. You will also receive a text reminder if we have your mobile phone number.

Changing or cancelling your appointment

If you need to cancel or change your child's appointment, please call us on 020 7188 5095. Please give us at least 24 hours notice.

Before your appointment

Any child under 16 years of age must be accompanied by an adult with parental responsibility.

Please arrive on time. If you are late, we may not be able to see your child.

Please bring a list of any medications your child takes regularly with you and your child's red book (personal child health record).

We may need to carry out a physical examination, which will require your child to undress to an appropriate level. If your child has leg or back problems, please bring a pair of shorts. For neck, shoulder or back problems, please dress your child in appropriate clothing, such as a vest or (for girls) a bra top. 

During your appointment

You will be seen by one of our musculoskeletal physiotherapists. 

Your physiotherapist will talk to you to find out more about your problem. Your child will be assessed and you may be given advice or exercises.

Your appointment will take 30-40 minutes. 

Please note that as we are a teaching hospital you may also be seen by a student physiotherapist.

After your appointment 

Your physiotherapist will let you know if you need further appointments and they will arrange those directly with you. You may also be given advice on how to manage your child’s condition independently at home. 

If following your appointment you need to contact us please call the musculoskeletal physiotherapy team on 020 7188 0162

More information

For more information about our physiotherapy service, please see our leaflet Physiotherapy - first appointment information (PDF 63Kb).

Useful links

www.steps-charity.org.uk – a national charity supporting children and adults affected by a lower limb condition such as clubfoot or a hip condition


Tel: 020 7188 4660 / 020 7188 9425

How to find us

We hold our clinics in the Ocean outpatients department, on the ground floor of Evelina London.

How to get to Evelina London

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