Strike action is taking place in April. We'll contact you directly if your or your child's care is affected to rearrange your appointment as quickly as possible.

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Official complaints

Description: Find out about our complaints process.
Url: /contact-us/complaints.aspx

Evelina Mediation Service

Description: The Evelina Mediation Service is a free, independent, confidential service supporting families, patients and health professionals to resolve conflict.
Url: /parents-and-visitors/when-you-need-help/mediation.aspx

Patient Advice and Liaison Service (PALS)

Description: Our Patient Advice and Liaison Service (PALS) can listen to your comments, compliments or concerns about our services.
Url: /parents-and-visitors/when-you-need-help/pals.aspx

The Evelina mediation service

Description: A confidential service supporting families, patients and healthcare professionals.
Url: /resources/patient-information/evelina-mediation-service.pdf

Before your visit

Description: Preparing for your visit
Url: /young-people/before-your-visit.aspx

Mountain Ward welcome leaflet

Description: This leaflet aims to give some basic information to parents and carers of children who are staying on Mountain Ward
Url: /resources/patient-information/02-Linked/mountain-ward-welcome-leaflet.pdf

Lower limb movement service

Description: This leaflet gives more information on what to expect if your child is offered an appointment with the lower limb movement
Url: /resources/patient-information/02-Linked/lower-limb-movement-service.pdf

Your child's MRI under general anaesthetic

Description: Information about having a magnetic resonance imaging scan (MRI scan) with general anaesthetic.
Url: /resources/patient-information/your-childs-MRI-under-general-anaesthetic.pdf

Safeguarding children

Description: Information about the children's safeguarding processes at Guy's and St Thomas' NHS Foundation Trust.
Url: /resources/patient-information/01-Discuss-HP-CG/safeguarding-children.pdf

Preparing for your child's ABG surgery

Description: Information about your child's ABG surgery including what you will need to do before the operation and how to prepare, what
Url: /resources/patient-information/preparing-for-your-childs-ABG-surgery.pdf

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