The Patient Advice and Liaison Service (PALS) offers you support, information and assistance.
PALS can...
- give you information about our services
- listen to your comments, compliments or concerns
- help you to resolve, any problems or issues that you have with our services
- give you information about our formal complaints process and independent advocacy services.
Contacting PALS
Visit us
Main entrance, St Thomas' Hospital, Westminster Bridge Road, London SE1 7EH
Ground floor, Guy's Hospital, Great Maze Pond, London SE1 9RT
Call us
Phone: 020 7188 8801
You may get an answering machine if the team is busy or if the office is closed. Please leave a message and we'll return your call as soon as possible.
Email us
Email: pals@gstt.nhs.uk
We aim to respond to emails within 1 working day. If you have emailed PALS and have not received a reply, please check your junk or spam folder for our reply.
Write to us
PALS
St Thomas' Hospital
Westminster Bridge Road
London SE1 7EH.