Facial nerve service

About the facial nerve service

The facial nerve service helps patients with facial weakness and disorders of the facial nerve.

The service is provided by a team of facial therapists, ear nose and throat (ENT)/skull base surgeons and plastic surgeons.

We help to manage the cause of the problem, and develop an appropriate treatment plan for your child to make the most of their existing facial function or reanimate the face.

We offer a full range of reconstructive procedures and facial physiotherapy.

How do I get an appointment?

We accept referrals from GPs; however many patients are referred by other hospital doctors and from physiotherapists.

Changing or cancelling your appointment

To cancel or change an appointment, please call our appointments line on 020 7188 4000.

What to expect at your appointment

Your child's first appointment is usually with a team of three to four doctors and facial therapists.

You and your child will be asked to fill in some questionnaires on arrival. A video record may also be made of your child's facial nerve function.

The whole process may take up to two hours.

Making a referral

Referrals are accepted from doctors and from physiotherapists. Please send a written referral by email or post to:

  • Email: gst-tr.paediatricplasticsurgeryreferrals@nhs.net

  • Post: Ms Norma Timoney
    Paediatric Plastic Surgeon
    c/o Plastic Surgery Secretaries
    South Thames Cleft Service
    1st Floor, South Wing, Block C
    St Thomas’ Hospital
    Westminster Bridge Road
    London SE1 7EH

For any questions call 020 7188 5137.


General enquiries

Contact one of the plastic surgery secretaries

Tel: 020 7188 5137


To cancel or change an appointment, please call our paediatric plastic surgery booking officer

Tel: 020 7188 4000

How to find us

Clinics are held on the ground floor of Evelina London.

Level 0 – Ocean
Evelina London Children's Hospital
Westminster Bridge Road
London SE1 7EH

How to get to Evelina London