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Hearing therapy

Support for patients with a hearing loss

Our hearing therapy service provides advice and counselling, habilitation and support for young adults and children who have a hearing loss associated with other difficulties, such as tinnitus.

We also provide services for adults – for more information, please visit the Guy's and St Thomas' NHS Foundation Trust website.

We are the only hearing therapy service in south east London.

Our hearing therapists are trained in helping patients with the emotional effects of hearing loss and other associated difficulties with the use of counselling skills and tools. We are able to offer practical advice, information and help.

We are based primarily at St Thomas' Hospital, but we also offer care and support in the community for people who are housebound.  

Expand the tabs below to find out more about what our hearing therapy service provides.

More about our services


  • Counselling for patients and their relatives/carers affected by hearing loss
  • Counselling for patients with sudden acquired deafness
  • Advice to patients who are considering having a hearing implant
  • Stress management with hearing loss
  • Deaf awareness training for families, work places, care homes, and organisations requiring further knowledge about deafness.

Associated conditions of deafness and hearing loss

  • Auditory processing disorder (APD)
  • Management and advice for Ménière's disease
  • Management of balance disorders through counselling and provision of information and relaxation.

Tinnitus, hyperacusis, phonophobia and acoustic shock

  • Provision and advice about useful equipment where appropriate
  • Advice to parents and carers for children with tinnitus
  • Management and advice for hyperacusis (low tolerance/high sensitivity of certain sounds) including counselling
  • Management and advice for phonophobia (fear of loud sounds) and acoustic shock syndrome support and counselling.

Aids for daily living

  • Advice on listening equipment, for example TV aids, loop systems and educational aids
  • Advice on alerting devices such as door bells, fire alarms, etc
  • Advice on communication aids such as amplified telephones, text phones, minicoms and use of Typetalk.

Lipreading, lipspeaking, auditory training and hearing tactics

  • Lipreading instruction advice and direction to appropriate local groups (ATLA registered)
  • Lipspeaking to aid communication
  • Advice about hearing tactics, such as improving listening skills
  • Auditory and hearing training advice and instruction.

Hearing aid support

  • Pre and post hearing aid counselling
  • Advice to new hearing aid users
  • Ongoing support for hearing aid users with concerns and difficulties.

Other advice and support

We can give advice on:

  • applying to Hearing Dogs for the Deaf
  • social services
  • financial help, grants and disability allowances.

We also give out information from Action on Hearing Loss (formally RNID), British Tinnitus Association (BTA), Hearing Link and other organisations.


Tel: 020 7188 6245

How to find us

Ear, nose and throat (ENT) services
2nd floor, Lambeth Wing
St Thomas’ Hospital
Westminster Bridge Road
London SE1 7EH

Map to ENT services at St Thomas' (PDF 43Kb)

Related pages

©  Guy's and St Thomas' NHS Foundation Trust.
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