South Thames Retrieval Service

020 7188 5000

24 hour emergency referrals


The South Thames Retrieval Service (STRS) is an intensive care service, transporting critically ill children from local hospitals to intensive care units (PICUs).

Our team is made up of doctors and nurses from our intensive care unit who are specially trained in stabilising and transferring critically ill children. The STRS team give advice to staff at district general hospitals before their arrival to transfer a child. They then provide intensive care to the child before they leave hospital and while travelling in the ambulance, helicopter or plane. They hand over patient care once the child is settled into a PICU.

Two teams are available to transport children 24 hours, 7 days a week. When they are not transporting children, the team are working within the Evelina London intensive care unit.

The leaflet Transferring your child to a paediatric intensive care unit (PDF 1.15Mb) provides more information.

Members of Evelina London's STRS team in an ambulance

The logo for the South Thames Retrieval Service (STRS).

Quick links for professionals


General enquiries

Phone: 020 7188 7188

Email: or contact the STRS link consultant for your region

Emergency referrals

Phone: 020 7188 5000

We also transport children to other intensive care units (PICUs) at hospitals in the South Thames region. Please see the intensive care unit patients page for contact details.

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Children’s intensive care
Level 2 - Forest
Evelina London Children’s Hospital
Westminster Bridge Road
London SE1 7EH

How to get to Evelina London.