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Transporting your child for intensive care

Doctors, nurses, families and patients in the Paediatric Intensive Care Unit (PICU).

Having your child moved for intensive care can be a frightening and worrying time. This page explains what you and your child can expect. 

Moving your child

Your child will be cared for by a doctor, or retrieval nurse practitioner, and a nurse from the intensive care unit at Evelina London.

Our team is specially trained in making sure your child is stable and comfortable before they leave the local hospital where they have been treated and while they are being transported. You can find out more about the team.

Your child will travel in a specially-designed ambulance, or occasionally, a helicopter or plane.

Travelling with your child

One parent will usually be able to travel with their child in the ambulance. You will be given an emergency food and drink pack provided by Tesco for the journey.

If we are not able to fit you in the ambulance or helicopter, we will let you know the best way of travelling to the intensive care unit.

If you are driving, please do not follow the ambulance closely as this is not safe. 

During your child's stay - visiting and accommodation

We will try our best to accommodate up to two parents/carers as comfortably as possible whilst your child is staying in the intensive care unit on Forest Ward. Find out more about visiting and staying with your child on Forest Ward page or see our accommodation page.

If your child has been moved to an intensive care unit at another hospital, please see our leaflet Transferring your child to an intensive care unit (PDF 1.51Mb).

What do you think about our service?

Tell us about your experience by taking our online survey.

You can also write to us at:

STRS retrieval coordinator
Children’s intensive care
Level 2 - Forest
Evelina London Children’s Hospital
Westminster Bridge Road
London SE1 7EH

The logo for the South Thames Retrieval Service (STRS).


Intensive Care Unit (PICU) at Evelina London – general enquiries.

Tel: 020 7188 4500 / 4501

We also transport children to intensive care units at other hospitals.

PICU at St George's Hospital 

Tel: 020 8725 1932

PICU at King's College Hospital

Tel: 020 3299 7660

PICU at Great Ormond Street Hospital (GOSH)

Tel: 020 7829 8808

PICU at St Mary's Hospital

Tel: 020 3312 6380

PICU at Royal Brompton Hospital (RBH) 

Tel: 020 7351 8590

PICU at The Royal London Hospital (RLH) 

Tel: 020 3594 0382 or 020 3594 0383 

PICU at University Hospital Southampton

Tel: 023 8120 6972

PICU at Addenbrooke’s Hospital

Tel: 012 2321 7715 or 012 2321 7294

How to find us

Children’s intensive care
Level 2 - Forest
Evelina London Children’s Hospital
Westminster Bridge Road
London SE1 7EH

How to get to Evelina London.

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