Coronavirus (COVID-19) update – cancellation of appointments and drop-in clinics
Due to the ongoing coronavirus situation, and following current guidance from NHS England, we are cancelling all face-to-face appointments and drop-in clinics.
We are regularly reviewing the situation with the safety of our families and staff being our top priority. We will offer some video and telephone appointments to those that need it most.
We will contact you again to rebook your appointment as soon as we can. We hope you understand that we may not be able to confirm timings at this stage and we appreciate your patience during this time.
Read our latest information on coronavirus.
How do I get an appointment?
Our service is open to families registered with a Lambeth or Southwark GP.
If you are concerned about your child’s participation in daily activities, and you think they would benefit from occupational therapy, you can access our service in the following ways:
- talk to your GP, health visitor, other health professional or your child’s teacher about a referral
- Self-refer your child if you have previously used the service.
You can also come directly to one of our drop-in clinics. For more information see our advice clinics.
Changing or cancelling your appointment
If you are unable to attend your appointment for any reason, please contact us using the relevant numbers at the top of this page as soon as possible. We can try to arrange a more suitable appointment time for you.
Our discharge policy
Please note if you do not attend and do not let us know in advance, we will assume you no longer require our service and you will be discharged.
In line with our Trust policy, if you re-arrange an appointment more than twice, you will be discharged.
Accessing the service in different languages
An interpreting service is available for all appointments. Please let us know if you require an interpreter and what language would be best.
If you need to speak to your therapist before coming to your appointment, language line can be used to ensure that language is not a barrier to communication. You can access the language support service on 020 7188 8815 or email email@example.com.