Information for parents and carers about the MyChart app

Parents and guardians can ask to use MyChart to manage a child or young person's health record. This is called having 'proxy access'. 

You'll have your own MyChart login but see your child's health information in the app. This allows you to help them by:

• seeing appointment details and cancelling outpatient appointments if necessary
• completing information before appointments, including updating their health record or flagging concerns
• completing questionnaires to help them manage a condition.
• replying to messages from clinical and administrative staff, if the staff member has selected this as an option
• receiving test results and communications from healthcare professionals.

Requesting access to your child's account

Learn more about proxy access:

• if your child is 12 years old and younger
• if your child is 13 to 15 years old
• if your child is 16 to 17 years old
• if your child is 18 or older.

Information visible to you

If you have proxy access to your child's account, you'll be able to see certain information. This includes:

• parts of your child's health record
• communications from their healthcare team
• most test results
• appointments

However, there are parts of their record that are protected and will not be visible.

For a full list, read our information for young people.