Coronavirus (COVID-19) update for planned appointments

As we start to treat more people with the virus we will be postponing other non-urgent appointments, following guidance from NHS England. If your child’s appointment is postponed you will be contacted in advance by the team caring for your child. Please understand that this will only happen if completely necessary and is a measure to keep both your child and others safe. If your child has a hospital appointment, please attend as normal unless you hear otherwise.

Preparing for surgery 

We are offering some elective surgery at this time based on clinical need. Please be aware that there are currently special arrangements for surgery to ensure everyone’s safety.

Our leaflet, self-isolation guidance for surgery at Evelina London (PDF 523Kb), contains important instructions, which need to be followed or your child’s surgery may need to be cancelled.

If you have any questions, please speak to your surgical team.

Information for visitors

We are restricting visitors to two parents or named carers. Only one may visit at any time.

Siblings, other family members and friends will not be allowed to visit and we ask that they do not attend the hospital/community site. This will help us to minimise the number of people in the hospital/community site and reduce the risk of spreading infection to keep you and your family safe.  

There may be exceptional circumstances to this, which we will discuss with you on an individual basis.

For the latest information on coronavirus see our dedicated web page.


If you are looking for information about your child's outpatient appointment, please visit our appointments page.

Your child's hospital admission (stay)

Arranging your child's hospital stay

If your child needs to be admitted to hospital, for example for an operation or procedure that requires an overnight stay, we will contact you with the details.

The waiting time for admission depends on the length of the waiting list for the service that will be seeing your child. We work closely with the surgeons to place your child in the most appropriate appointment slot.

Our hospital policy means that we can only offer you two dates for surgery. If you are unable to attend either of these dates, we will refer you back to your GP.

You will receive written confirmation by letter.

What happens if my child is unwell?

If you are no longer able to bring your child in for their procedure due to illness, please call the pre-assessment clinic on 020 7188 7188, ext 56222, Monday to Friday, 9am-5pm.

Outside of these hours, please bleep 0821. To bleep, call 020 7188 7188 and choose the option for the bleep system. Once connected, follow the instructions to bleep number 0821 and wait for the response.

You will need to list your child's name, date of birth, hospital number (found on your child's admissions and appointment letters), date of admission and consultant name if known.

Cancelling your child's hospital stay

If you need to cancel your child’s hospital admission, please call our admissions centre on 020 7188 9098 and choose from the nine options provided to speak to the team who is caring for your child. A full list of the options available can be found in the orange contact us box on this page.


Admission information for operation or planned tests (PDF 142Kb)

Frequently asked questions about paediatric admissions (PDF 147Kb)

Other website pages you might find interesting

Pre-assessment clinic
Some information that will help you prepare for the pre-assessment clinic.

Having an anaesthetic
Information about what to expect when your child is having a general anaesthetic

On the day of your child's operation
Watch a video about how you can prepare your child for an operation or planned test.

Contact us

If your child is unwell call: 020 7188 7188, ext 56222

To cancel your child's admission call: 020 7188 9098

Then choose from the following options to speak to the service that is caring for your child:

Option 1: ENT (ear, nose and throat)
Option 2: general medicine/paediatrics
Option 3: MRI, PET and CT scans needing an anaesthetic
Option 4: MRI scans not needing an anaesthetic
Option 5: kidney/urology

Option 6: bladder

Option 7: general surgery and tongue-tie
Option 8: cleft and plastics
Option 9: metabolic, lumbar puncture, neurology and botox
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