NHS South East London is making some changes to how children’s hearing services are provided. Following a review, they have decided that one provider should be responsible for hearing care for all children and young people in south east London.
Children who were treated by Bromley Healthcare under their hearing service have now moved to Evelina London. Children with a GP in Bromley are now being referred to our service if they need a hearing test.
Children who were previously under the care of Oxleas NHS Foundation Trust have had their records reviewed. From 1 September 2026, those who have been identified as needing further audiology appointments will move to Evelina London.
Our children’s hearing (paediatric audiology) service, which is part of Guy’s and St Thomas’ NHS Foundation Trust, is a UKAS accredited medical diagnostic paediatric audiology service. We already provide hearing care to many children in south east London.
Locations
Hearing services will be available at:
Wherever possible, we will provide your child’s care at the location you choose. However, this may not always be possible as the location will also depend on your child’s needs, and what appointments are available.
Help with travel costs
We understand that this change may affect where your child has appointments.
For information on Help with Travel Costs visit the Guy's and St Thomas' website.
Your child’s health data
The audiology service for children previously with Bromley Healthcare transferred to Evelina London on 1 May 2026.
To support your child’s hearing care, Oxleas NHS Foundation Trust will securely transfer relevant information about your child to Guy’s and St Thomas’, before the service changes on 1 September 2026.
They will only share information necessary to support the safe and effective delivery of audiology services. They will carry out this transfer securely and in line with the Data Protection Act 2018 and UK General Data Protection Regulation (UK GDPR).
Once they have transferred your child’s information, Guy’s and St Thomas’ will store and use it for the purposes of planning, delivering and reviewing paediatric audiology care.
Appointments with us
If your child is under the care of Oxleas now, you do not need to do anything. We will be in touch when your child’s next appointment is due.
If you live in south east London and your child has recently been referred by a GP to a hearing service, their appointments will be with Evelina London. We will contact you with appointment information.
Find out more about appointments with the audiology service.
We look forward to meeting you.