Your child's appointment with the kidney service

How do I get an appointment?

Children can be referred to our services by their GP or the consultant at their local hospital.

Changing or cancelling your appointment

To change or cancel your appointment, please contact us on on 020 7188 4000 or you can email

Please tell us as soon as possible so we can offer the appointment to another patient.

Before your appointment

We will tell you in advance if you need to do anything to prepare for your child’s appointment. It is helpful to bring a list of your child’s medicines with you. 

Please write down any questions you may have in advance so that you can discuss them with the team at the appointment.

During your appointment

We run a number of kidney clinics for patients with different conditions. These clinics run in different ways, depending on the needs of the patients.

If you would like to know more about what to expect at a specific clinic, please contact the clinic staff before the appointment. A full list of clinics and the contact information for each one can be found on the kidney clinics page.

We are a teaching hospital, so students and visitors may be observing the team. We will always ask your permission for them to observe your appointment.

After your appointment

We will send you a letter summarising the appointment, and any plans we have made for the care of your child. We will also send a copy of this letter to your GP, the doctor who referred your child and any other doctors or healthcare professionals involved in your child’s care.

This letter will have a contact number if you have any questions.

If your child needs a follow-up appointment, we will arrange this for you. If you are concerned that you have not been contacted about your child's follow-up appointment, and you think the appointment may be overdue, please contact us on 020 7188 4586 / 4587.

Support and counselling

Many children and families find kidney treatment stressful, in particular long-term admissions and intensive treatments. Appointments can be made with our clinical psychologists should you or your child wish to see them.

The counsellor service at Evelina London is also available to parents and carers who may find it helpful to talk in confidence about what is happening and how they may be feeling. You can contact the counselling service independently on 020 7188 4538 or ask staff to call on your behalf.

We also run a renal/kidney coffee morning for parents once a month.


General enquiries

Tel: 20 7188 4586 / 4587

Appointment enquiries

Tel: 020 7188 4000


Penguin outpatients reception

Tel: 020 7188 4604


How to find us


Penguin outpatient unit (PDF 135Kb)
3rd floor, staircase C, South Wing
St Thomas' Hospital
London SE1 7EH

This department is only accessible via lift/staircase C.

Map of Third Floor, South Wing , St Thomas' Hospital (PDF 135Kb)


Level 3 – Beach (seahorse and crab zones)
Evelina London Children's Hospital
Westminster Bridge Road
London SE1 7EH

How to get to Evelina London.