Strike action is taking place in June. We'll contact you directly if you or your child's appointment is affected.

There are rail strikes planned for June, which may affect your journey to our hospital and community centres. If you or your child has an appointment booked, please do all you can to attend. Plan your journey ahead and allow extra time.

Your child's appointment with the plastic surgery service

If your child has been referred to us, we will arrange to see them in firstly the plastic surgery outpatient clinic.

Changing or cancelling your appointment

If you need to change or cancel your child’s appointment for any reason, contact one of the following numbers during office hours (Monday-Friday, 9am-5pm):

  • 020 7185 0389 (clinic clerk) 
  • 020 7188 4514 / 4516 (reception)
  • 020 7188 4000 (appointments line).

At other times, please email

Please tell us as soon as possible so we can offer the appointment to another patient. 

Before your appointment

Please bring along any medicines that your child is taking and copies of any prescriptions.

For an outpatient appointment, your child does not need to stop eating or drinking (fast). If your child is admitted, their consultant and a pre-assessment nurse will explain if they need to fast and give you any other relevant information. 

During your appointment

You and your child will see a consultant and a nurse at your appointment. 

For new patients a specialist registrar will take a detailed history and examine your child before they see the consultant in the clinic.

Appointments usually last 15-20 minutes. Patients may wait longer for their appointment if other patients attend the clinic with complex conditions.

As we are a teaching hospital, students and visitors may be observing the team. We will always ask your permission for them to observe your appointment.  

After your appointment

After your appointment, we aim to send you a letter within five working days. We will also send a copy of this letter to your GP, the referring doctor and any other clinicians or healthcare professionals involved in your child’s care.

The letter will have a contact number if you have any questions. 

Coming to stay

If your child is coming for elective surgery, you may find our information leaflet useful: Plastic surgery for children under general anaesthetic (PDF 50Kb).

The Your stay with us section also has information and advice about coming to stay at Evelina London. 

If you have any questions or concerns, please call us using the telephone numbers on this page.


General enquiries

Tel: 020 7188 4514 / 4516

Clinic enquiries

Tel: 020 7185 0389

Appointment enquiries

Tel: 020 7188 4000


How to find us

Clinics are held on the ground floor of Evelina London.

Level 0 – Ocean
Evelina London Children's Hospital
Westminster Bridge Road
London SE1 7EH

How to get to Evelina London.