Strike action is taking place in June. We'll contact you directly if you or your child's appointment is affected.

There are rail strikes planned for June, which may affect your journey to our hospital and community centres. If you or your child has an appointment booked, please do all you can to attend. Plan your journey ahead and allow extra time.

Mountain ward

General medicine and high dependency unit

Coronavirus (COVID-19)- updated information for visitors

We have some visiting restrictions at this time.

Siblings, other family members and friends will not be allowed to visit, and we ask that they do not attend the hospital site. This will help us to minimise the number of people in the hospital and reduce the risk of spreading infection to keep you and your family safe.  

There may be exceptional circumstances to this, which we will discuss with you on an individual basis.

Read our latest information on coronavirus.


Mountain Ward floorplanFifth floor, Evelina London Children’s Hospital. 

Directions: take the Red Moon lift (lift B). This is at the far end of the hospital beyond the helter-skelter. 

Mountain ward specialises in general medical care, and includes our High Dependency Unit (HDU) – for children who need more intensive observation and nursing care than is possible in a general ward but slightly less than that given in intensive care.

Information for visitors

  • ""Parents can visit their child at any time.
  • Visiting hours for all other visitors are 10am-8pm – please try to avoid visiting around mealtimes so children can eat uninterrupted.
  • No more than two visitors per bed at once.
  • Visiting children must be supervised by an adult.
  • Please be quiet in the evenings.
  • If you need to use a mobile phone, please do so in the parents’ room.
  • Always clean your hands with alcohol gel when you enter or leave the ward to reduce the risk of infection.
  • If you have been in contact with someone who has chicken pox, speak to the nurse in charge before entering the ward. Some of the children are very sensitive to infections.
  • Please speak to your nurse about visiting if you have symptoms of cold or flu, or have diarrhoea or vomiting.

For more information about your child's stay, please see our Mountain Ward welcome leaflet (PDF 439Kb).


Parents’ accommodation

One parent or carer is allowed to stay with their child overnight in pull-down beds at the child's bedside.

We provide linen, towels and showering facilities. There is also a washing machine on the ward for your use. 

For information about other places to stay, see accommodation.

Parents’ room

We have a parents room in which parents can relax.  It has its own tea and coffee making facilities and fridge in which you can store your own food.  Please label it with your child’s name and bed number.


There is one play area with toys and activities. We also have a multi sensory room which is bookable.

There is one play specialist on the ward who will come and meet you during your stay.

We have TVs above all beds, which are free for children. These automatically switch off at 7pm. 


All children who are well enough are expected to attend the hospital school (term time only). 

Meal times

  • Breakfast: 8.15am – selection of cereals and toast
  • Lunch: 12 noon – hot or cold selection
  • Dinner: 5pm – hot or cold selection

We have a dining area on the ward where meals are served and children are encouraged to eat. Meals are provided only for patients and pregnant or breastfeeding mothers that are resident.

If your child has any food allergies or special dietary requirements please tell your nurse.

Water, squash drinks, milk, tea and coffee can be provided at any time from the kitchen.

Your nurse

At the start of each shift, you child will be allocated a nurse who will introduce themselves to you. This is generally the best person to ask if you need help, but please don’t hesitate to ask another member of staff for assistance.

Your doctor

The doctors involved in your child's care will see them every morning between 9.30am and 11am. This is a good time to ask questions.

Grand ward rounds, which involve many different staff members and can take up to three hours, take place on certain days of the week. The doctors will see you after this ward round.


Staff in charge

Matron: Claudia Cocicodar 
Ward sisters: Laura Thackray (medicine)

Phone numbers

Medical reception: 020 7188 8845

Surgical reception: 020 7188 8852 

Access guides

View access guide to Mountain Ward to help you get around the hospital.


Donate now

Donations from people like you help us go above and beyond for our young patients.

You can donate to our fundraising charity online.

Or if you'd like to make a donation to your child's ward, please speak to the nurse charge.