Mountain ward

General medicine and high dependency unit



Mountain Ward floorplan5th floor, Evelina London Children’s Hospital. 

Directions: take the Red Moon lift (lift B). This is at the far end of the hospital beyond the helter-skelter. 

Mountain ward specialises in general medical care, and includes our High Dependency Unit (HDU) for children who need more intensive observation and nursing care than is possible in a general ward but slightly less than that given in intensive care.

Information for visitors

""Parents and carers can visit their child at any time.

Visiting hours for all other visitors are 10am to 8pm. Please try to avoid visiting around mealtimes so children can eat uninterrupted.

No more than 2 visitors are allowed at a time for each bed..

Visiting children must be supervised by an adult.

Please be quiet in the evenings.

Please only use your mobile phone in the parents' room.

Always clean your hands with alcohol gel when you enter or leave the ward to reduce the risk of infection.

If you have been in contact with someone who has chicken pox, speak to the nurse in charge before entering the ward. Some of the children on the ward are very sensitive to infections.

Please speak to your nurse about visiting if you have symptoms of cold or flu, or have diarrhoea or vomiting.

For more information about your child's stay, please see our Mountain Ward welcome leaflet (PDF 439KB).


Accommodation for parents and carers

1 parent or carer is allowed to stay with their child overnight in pull-down beds at the child's bedside.

We provide linen, towels and showering facilities. There is also a washing machine on the ward for your use. 

For information about other places to stay, see our accommodation page.

Room for parents and carers

We have a room where you can relax. 

You can make tea or coffee, and there's fridge in which you can store your own food. Please label it with your child’s name and bed number.


There is 1 play area with toys and activities. We also have a multisensory room which you can book.

There is 1 play specialist on the ward who will come and meet you during your stay.

We have televisions above all beds, which are free for children. These automatically switch off at 9pm. 


All children who are well enough are expected to attend the hospital school during term time.

Meal times

  • Breakfast: 8.15am – selection of cereals and toast
  • Lunch: midday – hot or cold selection
  • Dinner: 5pm – hot or cold selection

We have a dining area on the ward where meals are served and children are encouraged to eat. Meals are provided only for patients and pregnant or breastfeeding mothers that are staying.

If your child has any food allergies or special dietary requirements please tell your nurse.

Water, squash drinks, milk, tea and coffee can be provided at any time from the kitchen.

Your nurse

At the start of each shift, you child will be allocated a nurse who will introduce themselves to you. This is the best person to ask if you need help, but please don't hesitate to ask another member of staff for assistance.

Your doctor

The doctors involved in your child's care will see them every morning between 9.30am and 11am. This is a good time to ask questions.

Grand ward rounds, which involve many different staff members and can take up to 3 hours, take place on certain days of the week. The doctors will see you after this ward round.


Staff in charge

Matron: Claudia Cocicodar

Ward sister: Laura Thackray (medicine)

Phone numbers

Medical reception: 020 7188 8845

Surgical reception: 020 7188 8852 

Access guides

View access guide to Mountain Ward to help you get around the hospital.


Donate now

Donations from people like you help us go above and beyond for our young patients.

You can donate to our fundraising charity online.

Or if you'd like to make a donation to your child's ward, please speak to the nurse in charge.